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Tag: Business

AI for businesses and their customers

Source: Techniques de l’Ingénieur as of 28-07-2020 Improving the customer experience is the main driver of companies' adoption of artificial intelligence. This means better knowledge of their behaviour through data analysis. A prerequisite, according to Christopher Wiltberger, Managing Director for Southern Europe at Freshworks,…

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Use Data to Accelerate Your Business Strategy

Source: Harvard Business Review as of 03-03-2020 Thirty-five years after Robert Waterman’s observation in In Search of Excellence that companies were “data rich and information poor,” little has changed. For sure companies are “data richer,” having exponentially more data at their disposal. But they are still…

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