Automation and artificial intelligence will dramatically change the way they work and the skills they need. By 2030, the share of work required by technical knowledge will increase by up to 55 percent, while fewer and fewer manual or motor skills will be needed (minus 14 percent). At the same time, social and emotional skills will become more important. The proportion of working time required by these skills will increase by around 24 percent by 2030. These are the key findings of a recent study published by the McKinsey Global Institute (MGI) under the title “Skill shift – Automation and the future of the workforce”. For the first time, the MGI has quantified the effect of using new technologies on the demand for specific capabilities. Five sectors (banking and insurance, energy, health, manufacturing and trade) were examined as examples. Less manual skills In Germany and Austria, the decline in working hours due to the use of manual skills will be even more marked, at minus 22 percent by 2030, than in other countries studied. “The reason for this is that jobs, especially in manufacturing, will require less and less physical power and manual control of machines,” said Anna Wiesinger, a junior partner at McKinsey and co-author of the study. The technological skills of the workers are already comparatively high by international comparison, Wiesinger notes. The study shows that Germany and Austria, for example, are currently ahead of the USA and the USA, accounting for 14 percent of the working time that comes from technological expertise. France (11%) or Great Britain (12%). By 2030, this share will rise to 19 percent. The skills studied include IT expertise, programming and analysis skills, as well as scientific research and technical design skills. Social skills But automation and the use of artificial intelligence will also make other skills more important, the study shows. The In Germany, the proportion of working time that requires social and emotional skills will increase by almost a quarter to 20 percent. In concrete terms, this means that even in times of digitalisation, communication and negotiation skills, empathy and leadership skills continue to gain in importance. Overall, the MGI analysis shows that automation continues to increase the demand for workers that are already scarcely available. The healthcare sector plays a special role in the international industry comparison. Wiesinger: “The health sector is the only sector where the demand for physical and manual skills continues to grow, by about five million workers worldwide.”
This is mainly due to the demographically increasing demand for nurses, nurses or physiotherapists. In the financial sector, extensive automation of administrative activities is to be expected. Similar to the picture in retail: automation of supporting administrative activities, but more customer interaction. According to McKinsey’s analysis, in order to remain competitive, companies need to train and train their employees in a targeted manner. “One in three top managers fears that a lack of skills in the workforce can have a direct negative impact on the business balance sheet,” Wiesinger explains the results of a survey of 3,000 board members in seven countries. One in four respondents expresses a specific concern that growth targets will be missed. When asked about the most important changes in organisational structures in the coming years, a quarter mention the introduction and promotion of broader training offers for employees. Wiesinger: “The core task will therefore be to equip employees quickly enough with skills for the future.” The much-quoted lifelong learning is becoming more and more important. As a research institution of McKinsey & Company, the McKinsey Global Institute (MGI) regularly conducts studies on economic issues and trends. The think tank was founded in 1990 in Washington, D.C.