The coronavirus crisis, or Covid-19, has an impact on the population.. In addition to this essential human aspect, coronavirus also has very serious consequences on businesses,from the smallest to the giants of the Cac 40. However,solutions exist to limit the economic impact of population containment, especially through artificial intelligence technologies. . Learn how to ensure business continuity during the Coronavirus outbreak.
Every day that passes sees the arrival of new measures decided by the government to try to stem the spread of Coronavirus (Covid-19). Decisions to limit the movement of people appear to be particularly effective.. Indeed, China, the original focus of the epidemic, sees the end of the tunnel after the application of drastic containment measures. . But such measures have economic consequences for businesses that can be catastrophic.. Some companies rely on artificial intelligence to organize their business continuity plan in this context of Coronavirus outbreak, and they are making the right choice..
Artificial intelligence offers many companies, from the smallest SME to the largest multinational, tools to preserve their business. A chatbot stuffed with AI can, for example, help a support help desk, other robots are even able to replace some health care workers very exposed during such pandemic. And why not tomorrow, algorithms to prevent the spread of a virus like Covid-19? Science fiction do you think? Not at all! Many solutions are already operational..
The chatbot, a solution for support services help desk, but not that!
How can a chatbot help to continue a business in the event of a crisis like the one we are currently experiencing with Coronavirus? Simply by relieving employees of tasks that can be managed by robots. A particularly telling example is the use of a chatbot to help help help desk staff. Some chatbots, doped with artificial intelligence can indeed respond to many problems, even complex, and thus free up time for employees who can concentrate on calls for higher value-added..
It is therefore entirely possible to leave people in charge of support help desks at home. These grande co-laborators are therefore available to handle highly specialized applications and of which they are experts,while en allowing most of the flow of applications to be resolved. dont by a chatbot. Telework is thus facilitated and physical exchanges between employees collaborateurs and customers are reduced to nothing. In this very concrete case, a chatbot with artificial intelligence can greatly help companies with business continuity.
Didyou know that? A chatbot can also be an ideal tool in a training process. Indeed, some chatbots, doped with artificial intelligence, can accompany collaborators step by step in their training process. Thus, a period of “forced telework” can become a good opportunity to increase your employees’ skills. .
Robots instead of healthcare workers
Let’s be clear clair first of all, robot surgeons or doctors, this is not topical.. On the other hand, robots are already deployed, mainly in Asia,in the context of the Coronavirus pandemic to assist caregivers. For now, these machines offer relatively simple features, such as taking temperature or dispensing drugs. Beyonddelà these intricate tasks, some machines go further and are already able to assist a surgeon and even take samples without any assistance. The DAMO Academy, by Chinese giant Alibaba, has even developed a new diagnostic technology doped with artificial intelligence. Concretely, this AI is therefore able to accurately interpret précision test results (radiography, various samples…) in just a few seconds, as explained by Futura-Sciences magazine in this article..
Could artificial intelligence find cures for Coronavirus?
What better way than to find a cure or vaccine for Coronavirus to ensure continuity continuité of activity? Google, through its British subsidiary DeepMind, revealed on 5 March 2020 that it had mobilised its resources to decrypt the coronavirus in detail.. A few weeks earlier,DeepMind had communicated on AlphaFold, an AI-based d’IA system capable of predicting protein structures. protéines “The 3D protein models that AlphaFold ce était avant generates are far more accurate than anything that was done before — marking significant progress in one of the central challenges of biology biologie DeepMind, an information in this article in The Magazine Numérama, announced at the time. It is therefore on this innovative system that the current predictions published by the company are based. It could, in the long run,help find cures for diseases like Coronavirus.
By Patrick Seguela, President of Synapse Development