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Source: ZDNet as of 14-07-2020

In both the public and private sectors, these are the barriers to meaningful adoption of artificial intelligence.

Like most nebulous technologies marketed as the cure-all for the enterprise in the 21st century, artificial intelligence–and more specifically anyone tasked with selling it–promises a lot. But there are some major obstacles to adoption for both the public and private sector, and understanding them is key to understanding the limits and potential of AI technologies as well as the risks inherent in the Wild West of enterprise solutions.  Consulting firm Booz Allen Hamilton has helped the US Army use AI for predictive maintenance and the FDA to better understand and combat the opioid crisis, so it knows a thing or two about getting large, risk-averse organizations behind meaningful AI deployments. For insights on where AI still stumbles, as well the hurdles it will have to clear, I reached out to Booz Allen’s Kathleen Featheringham, Director of AI Strategy & Training. She identified the five greatest barriers to AI adoption, which apply equally to public and private sector organizations. 

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